The following policy does not apply to clearance items or any promotional sale items:

Returns cannot be accepted for the following reasons:

• Personal preference changes: Every kit is individually custom-made from scratch to your specific design, color, and option selections.
• Color matching issues: We cannot guarantee an exact color match with the factory interior components of your vehicle. We do not manufacture factory-exact OEM colors. Instead, we offer a broad array of premium options and strongly recommend that you request a free leather sample card to inspect the colors in person prior to finalized manufacturing.

If you experience any manufacturing issues, please contact us with a detailed description accompanied by clear photographs of the problem area. Please follow the comprehensive guidelines outlined below so we can assist you effectively. All returns must be formally authorized by our support team before being shipped back to our facility.

We provide a comprehensive 1-year warranty covering material defects, including premature fading or cracking of the leather under normal usage. This warranty is void if the product has been damaged by accident, alteration, neglect, cleaning misuse, or any exposure not arising out of raw manufacturing defects, and it does not cover normal everyday wear and tear. Superficial scuff damage from entering or exiting the vehicle cabin or scratches from carrying sharp objects are excluded. Avoid chemical cleaning agents or heavy aftermarket conditioners; these products often dry out the material over time, creating a sticky residue that accelerates leather cracking.

Please note that eligibility varies across our catalog. All sales on tailored or personalized configurations are final and cannot be accepted for standard returns. Return shipping costs are only reimbursed if our facility committed an error during shipment preparation or if the material was physically defective upon arrival.

• Return requests must be initiated within 14 days of receiving your package.
• Only items remaining in their original, uninstalled condition will be evaluated for return authorization.
• Buyers are responsible for all return shipping fees, unless a warehouse fulfillment error has occurred.
• Returned materials must be completely free of punctures, cuts, stretching, stains, or alterations.
• A standard 15% restocking fee applies to authorized product returns. A complete refund is reserved exclusively for validated material or craftsmanship defects.

PLEASE NOTE: CUSTOMIZED REPLACEMENT KITS ARE BUILT ON DEMAND AND EXTENDED TO FINAL SALE ONLY.

Our maximum corporate liability is strictly capped at the original purchase price of the product.

AIRBAG SAFETY DISCLAIMER: Our products are aftermarket replacement upholstery covers. In the event of a vehicle collision, we assume no liability or responsibility for the deployment or functionality of seat-mounted side airbags. By purchasing and installing our covers, you acknowledge and agree that they may alter or restrict factory airbag deployment pathways.